Returns & Exchanges

At Peter Mark, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all eligible retail items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the items you wish to return and obtain a Return Authorization number.

• 2.
  Package Your Items

  Securely place the unused products in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship the Parcel

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to the original payment method within 5 to 7 business days.